Call Us Toll-Free at 800-591-0992

Frequently Asked Questions

CONTACTING US
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Business Hours
8:30 a.m. – 5:30 p.m. CST, Sunday to Friday.

Telephone 1-800-591-0992
Call us any time during normal business hours. If you catch us after hours, please leave a message indicating an appropriate time for us to call you back.

E-mail:

dave@choppersrus.com

PRICING
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Check the bottom line!
Unlike many of our competitors that show an INFLATED price and the “discounted” price or the “club” price, we have only one low price all the time, unless the item is really on sale – then our prices are so low, you won’t believe it! Even our regular prices are usually the same or less than our competitors’ “discounted” prices - please shop and compare! Plus, there are NO HIDDEN EXTRA CHARGES, no taxes, no handling charges, no insurance charges, and no shipping charges.

LEGAL STUFF
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All prices and descriptions contained in this catalog are subject to change without notice. Suggested retail prices listed in distributor catalogs may vary from Choppersrus.com’s retail prices. Items can be withdrawn from sale at any time. This is because we cannot control price increases from our distributors (we will not charge you the increased price without notifying you first). We are not responsible for typographical or image errors.

ORDERING OPTIONS
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On-Line:
Choppersrus.com is an internet company. The fastest (and cheapest) way to order from us is on-line. We offer a secure environment for your privacy and protection.

Phone: 1-800-591-0992
Please call us 8:30 to 5:30 PM CST if you have any questions. We’re happy to help, even if we can’t supply the part you’re looking for.


PAYING FOR YOUR PURCHASE
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Credit Cards
We accept Visa, Mastercard, American Express, and Discover through PayPal or call.

Credit Card Security
All credit card payments are processed through PayPal.com – the most reliable and widely used global payment solution available today.

Snail Mail
Orders paid with money orders or cashiers checks will be processed the same day as received. Please allow 14-21 business days for personal checks to clear your bank. Please do not send cash! If you disregard this and send us cash anyway, we will all go out to the bar and spend it. Thanks for the drinks!

INTERNATIONAL SHIPPING
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Please email us at dave@choppersrus.com for international pricing and shipping.

RETURN POLICY
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Returns will be accepted within 30 days of the initial order date.

All returns must have a Returned Merchant Authorization (R.M.A.). To obtain an R.M.A., call 1-800-591-0992. Please write the number on the package so it can be processed properly. Items must be returned in their original packaging and include all original hardware, instructions, etc. A 20% restocking fee will be applied on all returns. There is no refund on shipping.

If for some reason you receive an incorrect item, please call our Customer Service Department. Please have your invoice, merchandise and packaging with you at the time of the call. If it is our mistake, we will exchange the item at no charge.

Used and damaged parts: Any part which, in our opinion, shows evidence of being used or installed contrary to manufacturer's instructions, and/or subjected to improper handling, packaging or shipping by the customer, will not be eligible for exchange, refund or warranty consideration.

All returns must be sent freight pre-paid. No collect shipments will be accepted. Please insure the returned part for its full value to protect you against loss.

Send all returns to:

Countryside Cycles
18000 Bristlecone Rd.
Morris, OK 74445

When shipping merchandise back to us, please wrap the part(s) in paper, place in a sturdy box and secure with tape. Do not leave the part(s) loose in the package. Parts scratched or damaged in return shipping due to inadequate packaging will not be accepted.


WARRANTY POLICY
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We honor all warranty claims according to each manufacturer’s policy. Since we sell products from literally hundreds of manufacturers, it is impossible to list them all separately here. If you wish to know the warranty policy for any particular part before placing your order, please ask any of our customer service representatives.
There is no warranty on exhaust pipes and mufflers with regard to any discoloration. Bluing or discoloration is caused by tuning characteristics, cam timing, carburetor jetting, overheating, and so forth, and is NOT caused by defective manufacturing. Once you have started your motorcycle, there is no refund on exhaust pipes and mufflers, except in the case of a manufacturing defect.

DISCLAIMER
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It is to be understood, with the exception of the Harley-Davidson Original Equipment parts (indicated by the symbol), none of the other products appearing in this Site are licensed, manufactured, sponsored or endorsed by Harley-Davidson, Inc. Use of the word Harley-Davidson, various model names and designations, and OEM part numbers are provided solely for reference and application information and there is no affiliation between Harley-Davidson, Inc. and Chopper's Cycle Parts Inc.

All products are sold for aftermarket use only. Products described in publications and on-line, as well as this on-line catalogue with any of the designations or copyright wording are for reference only. The following words and model designations that may be used in this catalogue are the exclusive property of Harley-Davidson, Inc.

EL,FL,FLH,FLHR,FLHS,FLHT,FLHTC,FLHTC-1,FLHTC ULTRA CLASSIC,FLHX,FLST,FLSTC,FLSTF,FLSTN,FLT,FLTC,FLTC ULTRA CLASSIC, FXB,FXD,FXDB,FXDC,FXDG,FXDL,FXDS,FXDS-CONVERTIBLE,FXDWG,FXE,FXEF, FXLR,FXR,FXRC,FXRD,FXRDG,FXRP,FXRS,FXRSE,FXRS-CONVERTIBLE,FXRSSP,FXRT FXS,FXSB,FXST,FXSTC,FXSTSB,FXWG,GE,K,KH,WL,LA,XL,XLCH,XLCR,XLH 883,XLH 1100,XLH00,XLR,XLS,XLT,XLX,XR-1000

Additionally, the following words are trademarks of Harley-Davidson, Inc. Any similarities in text or content are used for identification purposes only. BUDDY SEAT, DISC GLIDE, DYNA GLIDE, ELECTRA GLIDE, EVOLUTION, FAT BOY, HD, H-D, HARLEY, HARLEY-DAVIDSON, HERITAGE SOFTAIL, HUGGER, LOW RIDER, ROAD KING, ROADSTER, SOFTAIL, SPORT GLIDE, SPORTSTER, SPRINGER, STURGIS, SUPER GLIDE, TOUR-PACK, TOUR GLIDE, ULTRA CLASSIC, WIDE GLIDE BAD BOY, DEUCE, CONVERTIBLE, DUO GLIDE, V-FIRE.

In the event of a dispute Oklahoma State Law will apply.

 

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